Revolutionising Payroll Management
with Nexiō's Custom Task Tracking App
Automating Direct Debit Payments in NetSuite via GoCardless Integration

Overview
Our software development team proactively designed and implemented a bespoke Payroll Task Tracking App aimed at optimising and enhancing our internal payroll operations. Purpose-built for our payroll team, this intuitive solution enhances task visibility, encourages collaboration, and streamlines recurring processes.
Through seamless connection with the BrightPay Connect Employer Portal, Outlook and NetSuite, the app consolidates all payroll-related tasks into a single platform, empowering the team to work smarter.

Why We Built It
As Nexiō continues to scale, achieving operational efficiency across departments is essential. Recognising the growing complexity of payroll workflows, we identified an opportunity to elevate task management and cross-team visibility. Rather than viewing coordination gaps as challenges, we identified them as areas for innovation. The result? A collaborative app that ensures undisturbed service continuity, even during a team member’s absence. It supports proactive task handling and communication.

Nexiō Payroll Task Tracking App
The Payroll Task Tracking App serves as a centralised control hub for the payroll team. It introduces clear structure, automation, and integration across daily operations:
How It Works
Interactive Dashboard
A streamlined dashboard offers real-time visibility into active tasks, upcoming deadlines, and completed actions—keeping the team aligned and on track.
Individual & Team Views
Users can toggle between My Tasks and All Tasks, providing a comprehensive or personalised view of workloads. This transparency fosters accountability and seamless collaboration.
Automated Recurring Tasks
Payroll milestones such as month-end runs or compliance checks are automatically scheduled, ensuring nothing slips through.
BrightPay Connection
A direct connection with the BrightPay Connect Employer Cloud Portal enables the app admins to update task progress based on processes in BrightPay Connect.
Outlook & NetSuite Connection
Unified with Outlook and NetSuite, the app brings emails, tasks, and records time and progress all in one place—streamlining communication and reducing the need to switch between tools.
Task Histories & Linked Conversations
Every task carries a clear, traceable history- including related emails, comments, and updates- so team members can seamlessly continue work regardless of staff availability.
Internal Chat Bot
The internal chatbot aims to facilitate quick feedback and efficient communication of general tasks within the team.
Key Features
The app centralises all payroll related tasks, communications and dealines all into one platform, reducing confusion and eliminating the need for multiple tools.
Unified Dashboard
Real-time visibility into team performance and task progression.
Comprehensive Task Tracking
Manage and assign tasks at both the individual and team levels.
Recurring Task Automation
Systematically generates payroll cycles and routine tasks.
Connected Workflows
BrightPay: Link tasks to reflect payroll events on the Employer Portal.
Outlook: Connect Communications to the app.
- NetSuite: Maintain consistent records and task alignment.
Complete Audit Trails
Every Task includes a timeline of actions, comments, and completions, promoting clarity and handover efficiency.
Impact Highlights
Since its implementation, the app has become a vital part of the Nexiō payroll team’s daily operations. Key benefits include:
- A Single Source of Truth: All payroll-related actions, discussions, and deadlines now live in one platform, minimising ambiguity and tool fatigue.
- Anywhere Access: The app supports remote and hybrid working styles by allowing team members to access and update tasks from any location.
- Increased Transparency: With visibility into all active and completed work, team leaders and members can make informed decisions quickly and confidently.
- Effortless Collaboration: Whether a team member is in the office or away, others can step in and pick up where they left off, without needing lengthy handovers.

Interested In a Custom Solution?
Our in-house software development team can help you achieve the same results. We specialise in building custom tools that solve real operational challenges and unlock productivity.
Book a no-obligation call with us today to explore how we can create a centralised workspace tailored to your business or client needs.
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