Client Success Stories
Automating Direct Debit
Payments in NetSuite via
GoCardless Integration
Automating Direct Debit Payments in NetSuite via GoCardless Integration
Overview
In an effort to streamline the handling of Direct Debit payments within NetSuite, we implemented a powerful integration with GoCardless, a leading global payments provider. This integration automates the end-to-end Direct Debit process, from invoice creation to payment reconciliation, delivering increased efficiency, accuracy, and visibility into financial operations.
As certified GoCardless partners, we leveraged this strategic collaboration to build a solution that seamlessly and automatically handles Direct Debit payments directly within NetSuite.
The Business Challenge
Managing Direct Debit transactions in NetSuite often requires teams to manually reconcile payments, track transactions, and account for transaction fees. This process takes time and increases the risk of errors, especially as transaction volumes grow. Our clients required a solution that would automate:
- Payment initiation upon invoice creation
- Reconciliation of payouts and associated fees
- Accurate recording of payments and accounting entries in NetSuite
The Solution: NetSuite + GoCardless Integration
We developed a custom integration that fully automates Direct Debit transactions through GoCardless within the NetSuite platform. The integration operates seamlessly in the background, with minimal manual input.
How It Works
Invoice Triggered Payment Initiation
- When a new invoice is created in NetSuite, the integration checks if the customer has an active GoCardless mandate.
- If a mandate exists, a Direct Debit payment is automatically initiated for the invoice amount via GoCardless.
Post-Payout Automation
Once GoCardless confirms a successful payout, the integration performs the following actions automatically:
- Payout Record Creation: A custom record is created in NetSuite capturing payout details such as the transaction amount, associated fees, and payout date.
- Payment Record Generation: Payment records are generated for each invoice included in the payout, ensuring full reconciliation within NetSuite.
- GoCardless Fee Accounting: A bill is automatically created to account for any GoCardless fees deducted, ensuring accurate expense tracking.
Results & Benefits
The integration delivered significant improvements across multiple business areas:
Automation
Entire Direct Debit lifecycle is automated, from invoice to final reconciliation, saving time and reducing manual intervention.
Accuracy
Real-time synchronization with GoCardless ensures precise payment and fee recording, reducing the risk of human error.
Visibility
Enhanced reporting and record-keeping give finance teams a clear view of Direct Debit transactions and associated costs.
Efficiency
Streamlined processes allow finance teams to focus on strategic tasks rather than manual reconciliations.
Scalability
The solution supports high transaction volumes, making it suitable for growing businesses.
Strategic Partnership with GoCardless
As official GoCardless partners, we are uniquely positioned to provide advanced integration solutions and ongoing support. This partnership strengthens our capability to deliver innovative, reliable, and scalable payment automation tools for NetSuite users.
Our GoCardless integration for NetSuite transforms how businesses handle Direct Debit payments—automating routine processes, improving financial accuracy, and ensuring smooth reconciliation. It’s a game-changer for companies looking to scale operations while maintaining full control over their financial workflows.
Ready to Transform Your Direct Debit Process?
If you’re looking to automate your Direct Debit operations in NetSuite and take full advantage of our GoCardless integration, get in touch with us today. Our team of experts is ready to help you implement a solution that saves time, reduces errors, and enhances your financial operations.
Certified Excellence
